Service Officer

NARFE has Service Officers who can advise and assist members and their families with benefits, personnel actions, and Office of Personnel Management (OPM) processing. Examples include:

filing death and other claims
survivor benefits
changing beneficiaries
electing life insurance options
Thrift Savings Plan
comparing health plans during Federal Health Benefit open season
cutting through red tape and processing delays
how to navigate the OPM website

Here’s a recent story of how one Service Officer made a difference for a federal retiree whose husband died:

Service Officers know OPM‘s complex requirements in detail. We encourage members to reach out to a Service Officer whenever help is needed. Contact California Federation Service Officer Yvonne Williams, for help.