What is a NARFE Service Officer?

All chapters should have a Service Officer appointed. Chapter service officers are key figures in the operation of an efficient and effective service program. He or she focuses on helping individual chapter members, their families and survivors with the following:

1. Federal life insurance and health benefits;
2. Survivor benefits under current Office of Personnel Management (OPM) regulations;
3. Change of beneficiary procedures;
4. Death benefits;
5. State and federal income taxes, state inheritance taxes; and
6. Social Security requirements.

The service officer assists members with problems involving the issues listed above and in preparing reports and forms regarding claims submitted by an annuitant, spouse or survivor.

For more information, or to get assistance, contact our Federation Service Officer: Will Cooper.